Privacy Policy

Dr Frik De Jager (“we,” “our practice,” or “the practice”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact our practice.

Information We Collect

We may collect personal information that you voluntarily provide through our website contact forms, including:

Name and surname
Phone number
Email address
Message or enquiry details

We may also collect basic website usage data, such as browser type and pages visited, for general website improvement.

How We Use Your Information

We use your information only to:

Respond to enquiries or appointment requests
Provide practice-related communication
Improve our services and website experience
Meet legal and administrative requirements

We do not sell or rent your personal information to third parties.

Medical Information Disclaimer

Any information shared through this website does not replace a medical consultation.
A proper diagnosis and treatment plan can only be provided during an in-person assessment.

If you have an urgent medical emergency, please contact your nearest hospital immediately.

Sharing of Information

We may share your information only when necessary, such as:

With medical administrative staff assisting in patient care
When required by law or medical regulations
For medical aid claiming and related administration

All information is handled confidentially.

Data Protection and Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access.

However, no online system can be guaranteed to be completely secure.

Cookies and Website Analytics

This website may use cookies or basic analytics tools to improve user experience.
Cookies do not give us access to your personal identity unless you choose to provide it.

You may disable cookies in your browser settings.

Your Rights (POPIA)

Under the Protection of Personal Information Act (POPIA), you have the right to:

Request access to your personal data
Request corrections or updates
Request deletion where appropriate
Withdraw consent for communication

To make a request, please contact us using the details below.

Contact Details

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Dr Frik De Jager Ophthalmologist
Phone: 044 630 0770
Email: info@drfrikdejager.co.za

Updates to This Policy

This Privacy Policy may be updated from time to time.
Any changes will be posted on this page.

POPIA compliant | Patient information handled confidentially.